A medical center partnered with Majentai to replace Pulse Secure with Cisco Secure Access and complete a full production rollout. Cisco handled initial onboarding, then transitioned delivery to Majentai to deploy Secure Access and integrate related EA components including Umbrella, Duo, and ISE. The legacy VPN platform was reaching end-of-life, was capacity constrained, and had become operationally cumbersome due to certificate-based authentication and limited user support. The engagement expands a limited Secure Access pilot by improving identity integrations and shifting deployment toward network tunnels to enable private access rules, better telemetry, and VPN-as-a-service capabilities.